IT and the Ivory Tower

The perennial problem with teaching technology in an academic setting is that by the time cutting-edge applications reach the classroom, they’re often past their prime. IT professionals blame the distance between the ivory tower and the real world. The teachers “are mostly full-time professors and have no link to industry,”

Five Measures of Management

Too little management can leave IT stalled; too much can choke it to a standstill. The trick is to find that magic balance that enables the whole IT department to chug steadily forward like a well-oiled machine. Historically, IT departments tended to be organized in layers. “That model doesn’t much

CRM Applications Go Internal

As enterprises become more adept at using Customer Relationship Management (CRM) and Sales Force Automation (SFA) systems to enhance customer relations, the buzz is beginning to build around using these same tools to recruit and retain top IT talent. The question is, will CRM for internal use be the next

Collaboration with Control

No organization is an island. To be sufficiently agile and survive in today’s fiercely competitive markets, you must work closely with partners, suppliers and customers. Not only will collaboration result in significant cost savings and process efficiencies; it will allow you to boost customer service and create a significant competitive

Can Certification Make a Difference?

Does industry certification for IT workers still matter? It depends on whom you ask. But most industry experts will tell you that technology skills are just one piece of what employers look for in their workforce. “Of course certifications matter, but do they matter in the scheme of everything employers

Boost the Chances of IT Budget Approval

Successfully surviving the budget process requires more than just shouldering past competing departments and technologies. To hit the jackpot in a steadily dwindling pool of IT funds demands a different way of thinking. In addition to determining a cogent list of reasons to get what is needed, you also must

Blurring the Borders

Today’s new technologies have enabled employees to bring work home. But they have also made it easier for people to bring their personal life to work. While most organizations understand the need for flexibility, they are also well aware that increased access can cut both ways. Pedro Forment, a lawyer